Legal

Privacy Policy

Effective Date: April 15, 2026

R.L. Bonsai (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or participate in our programs.

1. Information We Collect

Information You Provide

When you use our contact forms, apply for a tree, or register for a workshop, we may collect:

  • Name
  • Email address
  • Message content and inquiry type
  • Any additional information you choose to provide in your submission

Information Collected Automatically

When you visit our website, we may automatically collect limited technical information, including:

  • Browser type and version
  • Device type
  • Pages visited and time spent on site
  • Referring website

We do not use third-party tracking cookies or advertising pixels.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions
  • Administer our programs (tree gifting, workshops, community events)
  • Improve our website and services
  • Communicate with you about R.L. Bonsai programs and updates (only if you opt in)

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

  • Service providers — trusted third parties that help us operate our website or process donations, bound by confidentiality obligations
  • Legal requirements — when required by law, legal process, or to protect the rights and safety of R.L. Bonsai or others

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your personal data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of communications from R.L. Bonsai

To exercise any of these rights, please contact us.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

8. External Links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the site after changes constitutes acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us.